Showing posts with label forgiveness. Show all posts
Showing posts with label forgiveness. Show all posts

Friday

Coaching Youth Soccer

I received a phone call last night from a very frustrated young coach. He had heard someone make a comment about him while his back was turned. He was “pretty sure” he knew who it was.  As he was carrying equipment off the pitch and to his car he decided to continue on. He got in his car and drove home. It was a few hours later that I received his call.

Like most youth coaches, “Michael” is a volunteer coach. He had answered the call when the local association put out a notice about needing people to serve as coaches. He is the first to admit his inexperience as a coach and need to become more familiar with “the game,” but he is also not a novice to soccer. Michael has had to rearrange his work schedule a bit in order to make the league scheduled practices and games. He’s making it work, but at a bit of a financial loss to himself and his family.  This is typical of Michael – the kids needed a coach, so Michael found a way to serve the children.

As we talked, it was obvious Michael had not fully considered what coaching youth soccer would entail. I’m reminded a bit of Miranda Lambert singing Everyone Dies Famous in a Small Town. Dependent somewhat on the sport and the community, youth coaches are on a public stage and are prone to being treated as other public figures in society are treated. If you win, you’re lauded and praised. If you lose, you are an incompetent idiot promoting your child and perhaps a few chosen friends interests and ignoring all else.

Yes, I have heard those comments directed at me as well.

I related to Michael two separate incidents to provide him food for thought.

The first situation occurred while I was a volunteer assistant coach at the local high school. My eldest son enjoyed soccer and the youth association needed coaches. I volunteered.  I had previous coaching experience, but not much experience with soccer. I recognized the need to become a student of the game. So, I asked the high school coach, whom I knew from church, if I could observe some of their practices. This I did off and on for a couple of years. One day I was asked to come to high school team camp where I met a wonderful man and soccer coach who became a good friend – Graham Ramsay.  I eventually decided to turn my notes from these experiences into “coaching manuals” for the youth soccer association because I knew others were following my path of volunteering and could undoubtedly benefit from my experiences – the good, the bad, the ugly.

In those early years of coaching soccer there was a young fella whose name was Patrick. After each of the first few seasons I coached Patrick I received the most glowing and complimentary thank you cards from Patrick and his parents. I still have those thank you cards.

I was eventually asked to join the high school coaching staff as a volunteer assistant coach and accepted that offer. My coaching of Patrick had dwindled to a role of volunteer club assistant at that point – a figurehead position with no actual coaching duties. At some point in time I apparently transformed into an incompetent ogre of a coach. At least, in the opinion of Mary and Joseph, Patrick’s parents. To this day, despite attempts to ascertain my transgression, I do not know what I did to so offend the family, but Mary and Joseph set about to make my life a living hell.

Both Mary and Joseph were school employees and the head coach brought it to my attention that they were “wearing out a path” to the athletic directors door.  I asked what about. The only response I got was that they were complaining about me being a volunteer assistant coach. No details other than that. I had no direct contact with their son at practices as I was the goalkeeper coach and Patrick was a JV field player. I asked the head coach if I needed to speak with the athletic director about this and he indicated he didn’t think that would be a good idea. So, I followed my “boss’” lead and stayed above it all.

Mary eventually took to verbally assaulting my son from the sidelines at games. It was nasty and it was brutal. Again, Mary and Joe were school employees. After enduring two years of this, my son had had enough. He quit soccer and played football instead.  I resigned from my position as a volunteer assistant with the high school soccer staff at the same time.  I made it a point to address the athletic director when I did so. She stated she knew Mary and Joseph were out of control, that they were poor representatives of the school and apologized on behalf of the school while expressing regret that it had come to this. Little solace for my son and I at that point in time.

My point to Michael was simply this, stand up for yourself. Do not depend on someone else to defend you or fight your battles for you.

The second story centers around a spring time youth soccer league I founded to promote soccer in our school district. I volunteered all my time. I had a small core group of volunteers that helped me. We numbered a half dozen tops. I handled all registrations, the assigning of teams, recruitment of coaches, ordering of t-shirts, equipment and field supplies. We laid out the fields and kept them freshly painted. I had a lady, whose son is now the head coach at the high school, help with awards and end of year pizza parties. We did all this on a shoestring budget with any profits being redirected to the high school soccer programs.

The league was a huge success. We grew from approximately 70 youth in grades K-8th that first year to over 300 participants and two locations in the final year. People from surrounding communities, some up to 45 miles away, wanted to be a part of this program. Despite the astounding growth of our product, our brand, some people were not content. This is to be expected. With a rapidly growing organization serving increasing numbers there will be a malcontent or two.

In what proved to be the last year of the spring league  a group came through who thought they were above the rules and protocols established for conducting the program. They added countless hours to my already tight schedule with their constant complaining and the complaints I fielded concerning them. Many of this groups stated concerns arose because they had not taken the time to read information provided to them. If they had read the printed materials, including a FAQ section, they would not have had to come to me in complaint. One particular parent came to my home to inform me to my face it was the most disorganized league she had ever seen. It wasn’t, she just wanted it to be something it was never intended to be. It wasn’t a good fit.

My point to Michael was simply this, sometimes your good intentions are not enough. This small vocal group of parents increased my volunteer work load to the point that it was no longer viable for me to continue.  I offered to turn the program over to others – there were no takers once they learned the work load I carried to make it happen for the kids.

Michael has a son on the team he coaches. So my final point to be driven home was that unless he planned on moving he would remain in the same community and likely the same soccer community as the people he is dealing with. Yes, I still see Mary and Joseph on occasion. The lady who told me I was so disorganized? Our sons ended up playing on the same high school team together.

Michael asked if I was bitter over these incidents.  I am not. I was most definitely upset and frustrated at the time.  I learned long ago to focus on what I can control. If I wrong someone and realize that I have, I will apologize and ask forgiveness.  In both situations I did what I could, in the one case what I was allowed to do.  My only other responsibility was to forgive myself for becoming upset and frustrated and to forgive those who tried my patience. I have done that.

I used an adapted version of a well known Mia Hamm quote to make what I hope was the lasting impression on Michael.

The vision of a coach is spending your lunch break planning a practice or making out a lineup, arriving at the pitch before everyone else to prepare for practice and to be available for the players being dropped off early, dealing caringly and respectfully with multiple players and families, being the last to leave the pitch and after putting equipment away and policing the area being the adult waiting for the last of players to be picked up.

Michael, although you probably did not realize it at the time, this is what you signed up for. There will be uninformed parents who do not know or appreciate that you do so much more than just put starters into positions and send substitutions into the game. There are parents who will look upon you as a baby sitter providing them a couple hours free time away from their own kids This type of person often fails to recognize you coach because you love being around kids and desire to make a positive difference not only in their games but in their lives.

The positives far outweigh the negatives.

The negatives disappoint and hurt you because you care. You give your best  (not perfect) effort on behalf of the players and it is difficult to hear someone denigrate your efforts and even your name. When you have been beaten down, remember the laughs … and tears… shared with team members. Sharing the heartbreak and doing your best to provide a comforting word when an own goal is scored or a game is lost. The huge smiles and genuine excitement when a player scores a great goal, makes a spectacular save or the team wins the game. Besides answering the call for volunteers, these are the reasons you coach and what makes it worth while for you to do so.

Wednesday

Broken Trust

Much has been written about the importance of establishing trust in the team environment. Perhaps all the sayings and slogans are cautionary in nature. Surely there are tales of betrayed trust that have taught the value of true trust. I have seen very little on re-establishing trust in the world of team sports once it has been broken. Coaches are fired, players are benched, cut or traded - seldom do we hear or read of succssful instances of trust being rebuilt. Broken trust destroys relationships. In the world of team sports the desire and time to re-establish a relationship doesn't seem to exist. Seasons are simply too short and emotions run too high.

As a coach I work extremely hard to build working relationships with the players on our team. I also work hard on establishng working relationships between players. The same is true for coach / player relationships with referees and even opponents. If trust is the foundation in all these relationships, then truth is the cornerstone.

In the world of team sports, truth is all about effective communication. When communication breaks down truth, and therefore trust, are put at risk.

How does one go about repairing broken trust in the team environment?

My mind is drawn to training where the introduction of pressure is gradual to allow players time to establish comfort and confidence in the aspect of the game being worked on. This is a luxury the fleeting time of a season does not allow for in addressing broken trust. It is a high pressure situation with immediate importance.

Think of the instances in your life when you have either had to ask for forgiveness or have been asked to forgive. Forgiving is not an instantaneous endeavor. It takes time, a concerted effort and a desire to heal the relationship. If we are frank with one another we will admit it can be easier to move on even if that means throwing away the potential of a season in doing so. This a sad truth of team sports.

There is no template for how to go about quickly repairing a broken trust. This is especially true when the time constraints of a sports season are considered. I believe an earnest effort must be made to do so.  An effort based in good faith and belief that success is not only possible, but necessary for the team to succeed to its fullest potential.  I have seen success when both parties put aside differences for the good of the team. I am unsure if these are rare instances or if the success stories are overshadowed by the pain of lost opportunities in the failures to be truthful with one another and re-establish trust. I do know the best course of action is to not betray a trust in the first place. Be truthful, even if the truth is painful. Just deal honestly with one another - a key to success in life.

Tuesday

Rules

People set rules to keep from making decisions.
 
There are several directions we could take a conversation on this idea.  Over-coaching or too narrowly defining roles to alleviate or limit player decision-making.  Stringent team rules that paint a coach into a corner when infractions occur. The exceptions to rules that always seem to arise.
 
The bottom line with rules is they are only necessary when an absence of truth and trust are present.
 
This of course goes directly to the culture of one's program, the essence of one's team and the character of its members.  If the coach / player relationship is not built on TRUTH there can be no true trust. In the absence of TRUST there must be rules to hold one another accountable. 
 
It then stands to reason, the more rules needed to govern the teams conduct the less trust there is within the program. 
 
Think about that for a minute as we consider there are only 17 Laws of the Game and only 4 of those deal with misconduct and penalty.  There is a truthful spirit of the game present in soccer. Participants trust the spirit of the game will be adhered to.  This is why soccer purists become so upset when an athlete "flops" on the pitch.
 
I put to you when the culture of a team is built on truth and trust it becomes much the same as the spirit of the game.  No one wants to break the sacred bond of truth and trust because to do so one dishonors their teammates and coaches.  
 
It's only when team standards are built on less than full truth and trust that rules for conduct become necessary.  The reason for this can be found in a single word - Respect.  Truth and Trust mandate respect for one another.  Honor, in all its definitions is prized. 
 
I recall as a young coach setting rules to address the comportment and deportment of a teams behavior.  It quickly got out of hand as each new transgression required addressing.  Caught up in the moment I failed to recognize the truth of what was happening - an assistant was openly sabotaging the culture of the team with designs on overthrowing me as head coach.  The truth eventual came out. The core of the team survived and eventually went on to great success. 
 
If a third word should be added to Truth and Trust it would have to be Forgiveness. When participating in a match we often hear a player claim his mistake by saying "my bad."  We do not do this on my teams.  We give a call of "next play!"  Embedded in Next Play! is forgiveness of the mistake just made. It communicates to the transgressor to put the mistake in the past and continue playing in the present. Addressing the reason for the mistake can take place in the future. It's a very honorable means of communicating truth, trust and forgiveness.
 
Team rules and role identifications must be built on the same foundations.  Actions and deed must be truth based for trust to be established.  Ownership of individual decision making must be granted and accepted.  Recognition that mistakes will be made is imperative.  The consequences for mistakes must be understood - in a match a mistake might result in lost possession or even a poor result.  This is okay within the culture of Truth, Trust and Forgiveness.  The same should hold true in the larger environment of the team and program.  Mistakes will be made. This is not open to debate.  What is open to debate is how mistakes will be dealt with.  This is where a culture based on Trust, Truth and Forgiveness is far superior to one based on rules and narrowly defined roles. 
 
 
 
 

Monday

My biggest regret as a coach?

I use real life stories to help make my points.  Sometimes I change the names in stories to protect the innocent. Sometimes real names are used. A reader recently asked if I ever critique myself.  The answer is, I am my own harshest critic as a trip through the archives of this site will attest to.  I have openly apologized to my teams on this site for my failings with them. This reader wanted to know my greatest regret as a coach. I'm not sure I have any regrets. I prefer to look at my failings as stepping stones to success, learning experiences.  My greatest of these?